Warranty & Support by Channel

Where you bought your WOBKEY board decides who handles your warranty. One page, no run-around:

Bought on wobkey.com

We handle it directly. Email support@wobkey.com with your order number, a description, and (ideally) a short video. Returns and refunds follow our refund policy; spare parts and repair kits are sold on the site so out-of-warranty fixes stay cheap.

Bought on Amazon

Start from your Amazon order page (“Get product support” / return flow) — Amazon fulfils and handles logistics for those orders, which is usually the fastest path. Technical questions are still welcome at support@wobkey.com either way.

Bought from an authorized reseller

Your warranty entry point is the reseller you purchased from — they handle exchanges per their own policy. The full directory of our 34 authorized resellers is on the reseller page. For firmware and technical help, wiki.wobkey.com and support@wobkey.com serve every customer, wherever you bought.

Every channel

• Firmware, VIA files and manuals: wiki.wobkey.com — free, always.
• Known issues are tracked openly in the issue ledger.
• Keep your order number handy — it's the one thing every path asks for.